Comments on: Apple(Don’t)Care http://www.thisux.com/2006/04/18/appledontcare/ by Matt Henderson, since 2003 Sun, 05 Feb 2012 09:02:39 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: justinhttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-81741 justin Sun, 11 Dec 2011 09:30:11 +0000 http://matt.makalumedia.com/?p=212#comment-81741 <p>in response to Helle's unfounded remarks above... Totally 100% not true... the fact is that many of the school students use me for their support and that the classes we run are small 1, 2 or 4 hr workshops... Helle you should really back up your claims be fore you start talking trash about people on the internet... with more that over 4000 clients on the coast I have been the longest and most trust worthy support. You can ask any of them about our service and support... I dare you.</p><p>In response to Ana, not one company in the world is responsible for you data when you send your machine into repair... you should have had a backup... period. It is common practice to wipe a machine for certain repairs. The fact was that it was not us that wiped your machine, but tecnimac in Seville... in addition Benotac had very very poor service and since has closed down.</p><p>Justin 666756692</p> in response to Helle’s unfounded remarks above… Totally 100% not true… the fact is that many of the school students use me for their support and that the classes we run are small 1, 2 or 4 hr workshops… Helle you should really back up your claims be fore you start talking trash about people on the internet… with more that over 4000 clients on the coast I have been the longest and most trust worthy support. You can ask any of them about our service and support… I dare you.

In response to Ana, not one company in the world is responsible for you data when you send your machine into repair… you should have had a backup… period. It is common practice to wipe a machine for certain repairs. The fact was that it was not us that wiped your machine, but tecnimac in Seville… in addition Benotac had very very poor service and since has closed down.

Justin 666756692

]]> By: Anahttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-81196 Ana Thu, 12 May 2011 09:05:49 +0000 http://matt.makalumedia.com/?p=212#comment-81196 <p>Hi, I found your web site looking for a apple service on Marbella. But right now, I found Benotac and Im very very happy with that people. There is two shops, one is in Marbella and the another one is in Malaga center. I only know the center that is in Marbella, and I very impressed with the guys that work there. They knows everything: from stupid problems to the most complicated question that you can have. Before Benotac, I usually send my macs to Justin in MMS, At the beginning was fine... setup mails addressed, install software... but the problem with MMS arrives with the 2 big troubles. The first one was that my iMac was unable to start up. Then they deleted all my data without ask and I lost all my business database.... And the second one was with my PowerMac, they send to Sevila and this people of technimac gave me a quote of 800€ that I never paid that money to reapair a 5 year old. mac. Then when was to recover my powermac, my surprise was that the mac was worse, was complete scratched and inside the fans was broken..... after a lot of cmplains I desisted, somebody talk me about benotac and they repair for 500€ in 5 days... Summary of my history. I think that you can´t trust in a company that change the location 4 times in 4 year and the peaple that work there only last 1 or 2 month.</p> Hi, I found your web site looking for a apple service on Marbella. But right now, I found Benotac and Im very very happy with that people. There is two shops, one is in Marbella and the another one is in Malaga center. I only know the center that is in Marbella, and I very impressed with the guys that work there. They knows everything: from stupid problems to the most complicated question that you can have. Before Benotac, I usually send my macs to Justin in MMS, At the beginning was fine… setup mails addressed, install software… but the problem with MMS arrives with the 2 big troubles. The first one was that my iMac was unable to start up. Then they deleted all my data without ask and I lost all my business database…. And the second one was with my PowerMac, they send to Sevila and this people of technimac gave me a quote of 800€ that I never paid that money to reapair a 5 year old. mac. Then when was to recover my powermac, my surprise was that the mac was worse, was complete scratched and inside the fans was broken….. after a lot of cmplains I desisted, somebody talk me about benotac and they repair for 500€ in 5 days… Summary of my history. I think that you can´t trust in a company that change the location 4 times in 4 year and the peaple that work there only last 1 or 2 month.

]]> By: Helle Byrnhttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-78877 Helle Byrn Thu, 25 Feb 2010 15:04:47 +0000 http://matt.makalumedia.com/?p=212#comment-78877 <p>Look at this. MMS is emailing people on our email list. The key person as well from MMS was the one I trusted as he was recommended, whom I trusted to configure our administrative computers, network and who convinced us to use a Mac Time Cabsule to back up all our administrative computers in one go. We used it until we found out that this Time Capsule was remote controlled from out site our building. A smart an easy way to get all our know how and email accounts. Who will benefit from this knowledge? A person who plan to make a competitive business. It will save him years of hard work. Sure a nice guy!</p><p>PSS. MMS are now advertising for their new courses in graphic design and web design to people on our mailing list. We have been offering those course for years!!!</p><p>I advice all companies to take extra precautions to whom they are dealing with.</p><p>Do anyone know a good, honest and trustworthy MAC technician in the Malaga area? Then please let us know!</p> Look at this. MMS is emailing people on our email list. The key person as well from MMS was the one I trusted as he was recommended, whom I trusted to configure our administrative computers, network and who convinced us to use a Mac Time Cabsule to back up all our administrative computers in one go. We used it until we found out that this Time Capsule was remote controlled from out site our building. A smart an easy way to get all our know how and email accounts. Who will benefit from this knowledge? A person who plan to make a competitive business. It will save him years of hard work. Sure a nice guy!

PSS. MMS are now advertising for their new courses in graphic design and web design to people on our mailing list. We have been offering those course for years!!!

I advice all companies to take extra precautions to whom they are dealing with.

Do anyone know a good, honest and trustworthy MAC technician in the Malaga area? Then please let us know!

]]> By: Red Sweater Links » Blog Archive » PowerBook Repair Nightmarehttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-306 Red Sweater Links » Blog Archive » PowerBook Repair Nightmare Sat, 29 Apr 2006 17:38:12 +0000 http://matt.makalumedia.com/?p=212#comment-306 <p>[...] Matt Henderson shares the truly shocking tale of having his PowerBook G4 repaired in Spain. The pictures of what his laptop looks like after being returned will surely give any Mac owner service nightmares. Link. [...]</p> [...] Matt Henderson shares the truly shocking tale of having his PowerBook G4 repaired in Spain. The pictures of what his laptop looks like after being returned will surely give any Mac owner service nightmares. Link. [...]

]]> By: Evanhttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-304 Evan Wed, 26 Apr 2006 17:17:18 +0000 http://matt.makalumedia.com/?p=212#comment-304 <p>You said "A couple of months ago — as it were, about three weeks before the launch of the MacBook Pro (Grrrrr)." You mean three weeks before MacWorld? About that, you should have known better!</p><p>I wish you luck with the rest.</p> You said “A couple of months ago — as it were, about three weeks before the launch of the MacBook Pro (Grrrrr).” You mean three weeks before MacWorld? About that, you should have known better!

I wish you luck with the rest.

]]> By: Stefan Seizhttp://www.thisux.com/2006/04/18/appledontcare/comment-page-1/#comment-299 Stefan Seiz Wed, 19 Apr 2006 08:48:06 +0000 http://matt.makalumedia.com/?p=212#comment-299 <p>OMFG. I feel with you. I once had similar troubles with the first apple LCD Screens where the OS9 driver initialy never quite worked right and those 17" Screens where damned expensive here. I tried european support which gained me nothing. So i emailed Steve Jobs and after 2 days i got a call from a support guy out of Munich offering me Beta versions of a new driver etc... He even called back a couple of days later to verify the beta driver fixed my problem. That was terrific - i would have never thought someone would actually read my email to Steve ;-)</p> OMFG. I feel with you. I once had similar troubles with the first apple LCD Screens where the OS9 driver initialy never quite worked right and those 17″ Screens where damned expensive here. I tried european support which gained me nothing. So i emailed Steve Jobs and after 2 days i got a call from a support guy out of Munich offering me Beta versions of a new driver etc… He even called back a couple of days later to verify the beta driver fixed my problem. That was terrific – i would have never thought someone would actually read my email to Steve ;-)

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